Refund Policy

30-Day Refund Policy

At Little Journeys Planner, we are committed to providing our customers with high-quality products and services. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a 30-day refund policy. Please note, we do not offer free returns- the customer must pay this return shipping fee. 

If you are returning anything to us please make sure that they are in the condition in which you received them otherwise we will not be able to offer a full refund to you.

We do not accept any responsibility for items that are lost in the post when being returned to us so we always recommend you use a track and trace service just to be extra safe.

Refund Criteria:

  • To be eligible for a refund, you must request it within 30 days of the purchase date.
  • The product or service must be in its original condition.
  • Your request for a refund must be accompanied by a valid proof of purchase.
  • Refund Process:
  1. Contact us at littlejourneysplanner@gmail.com within the 30-day refund period.
  2. Provide the following information:
    • Your full name
    • Order number
    • Contact information
    • Reason for the refund request
  3. If your request is approved, we will initiate the refund process.

Refund Methods:

  • Refunds will be processed using the same method of payment used for the original purchase.
  • Depending on your payment provider, it may take 14 days for the refund to appear in your account.

Exceptions:

  • Some products or services may have specific refund policies or may not be eligible for refunds. These exceptions will be clearly communicated on the product or service page.

Contact Information:

If you have any questions or need further assistance regarding our refund policy, please contact us at littlejourneysplanner@gmail.com

Policy Updates:

Little Journeys Planner reserves the right to update or modify this refund policy at any time. Any changes will be communicated on this page.

We value your trust and strive to make your experience with us as smooth and satisfying as possible. Thank you for choosing Little Journeys Planner.